Privacy Policy

Privacy Policy
Last Updated: October 12, 2026
Next Level Concrete Coatings respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through our website, how we use it, when it may be shared, and the choices available to you.
California law provides consumers with privacy rights regarding personal information collected by covered businesses, including certain rights to know, delete, correct, and opt out of certain uses or sharing of personal information. California DOJ
1. Information We May Collect
We may collect information you voluntarily provide when you:

• Request an estimate

• Complete a website contact form

• Call, text, or email us

• Request information about our services

• Submit project details

• Communicate with us regarding a potential or existing project

This information may include:

• Name

• Phone number

• Email address

• Property or project address

• Project type

• Requested services

• Photos or information about your concrete surface

• Messages and other information you choose to provide

2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through website hosting, analytics, cookies, and similar technologies.
This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• Approximate geographic location

• Website interactions

We may use analytics and advertising technologies to better understand website performance and improve our marketing.
3. How We Use Information
We may use information we collect to:

• Respond to inquiries and estimate requests

• Communicate about projects and services

• Schedule appointments

• Prepare estimates or proposals

• Provide customer service

• Improve our website

• Understand website usage

• Measure advertising performance

• Prevent fraud or misuse

• Comply with applicable laws

• Maintain business and project records

4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, analytics, advertising measurement, and user experience.
Depending on the tools enabled on the website, third-party providers such as Google, Wix, Meta, or similar services may place or access cookies according to their own privacy practices.
Visitors may be able to manage cookies through browser settings or website consent controls where available.
5. How Information May Be Shared
We may share information with service providers that assist us with business operations, such as:

• Website hosting providers

• Customer relationship management systems

• Email and communications providers

• Analytics providers

• Advertising platforms

• Scheduling tools

• Payment processors, if applicable

• Professional advisers

• Contractors or service providers involved in supporting a project

We may also disclose information when required by law, legal process, or to protect our legal rights.
6. Sale or Sharing of Personal Information
Next Level Concrete Coatings does not intend to sell personal information for money.
Certain advertising or analytics activities may be considered “sharing” under California privacy law depending on how technologies are configured. California residents may have the right to opt out of the sale or sharing of personal information when those laws apply. California DOJ
If applicable, we will provide legally required opt-out mechanisms.
7. California Privacy Rights
To the extent the California Consumer Privacy Act and California Privacy Rights Act apply to our business, California residents may have rights including:

• The right to know what personal information is collected

• The right to request deletion of personal information, subject to legal exceptions

• The right to correct inaccurate personal information

• The right to know how personal information is used or disclosed

• The right to opt out of the sale or sharing of personal information

• The right to limit certain uses of sensitive personal information, when applicable

• The right not to be discriminated against for exercising privacy rights

California's Attorney General describes these rights as including rights to know, delete, correct, opt out of sale or sharing, and receive equal treatment when exercising privacy rights. California DOJ
To submit a privacy request, contact us using the information at the bottom of this policy.
We may need to verify your identity before completing certain requests.
8. Global Privacy Control
Where required by applicable California law, we will recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control, when properly configured and applicable to our website.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including completing projects, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
This website is intended for general audiences seeking residential or commercial contracting services and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through this website.
12. Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we are not responsible for their practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, website technology, or applicable law.
The most recent revision date will appear at the top of this page.
14. Contact Us
For questions or privacy requests, contact:
Next Level Concrete Coatings
Phone: (619) 961-8066
Email: don.j.leblanc@gmail.com